Human Resources » Absence Management - How to Call Out

Absence Management - How to Call Out

Employees are expected to work their regular schedules.  If an absence is needed, employees must call out using their required leave time and provide sufficient notice to their supervisor through the call out procedure established for that employee classification. Employees must only use the leave time allotted to them under their employee agreements. 

Teachers, Counselors, Social Workers, CSNs, Instructional Assistants, Personal Care Assistants, Interventionist Assistants, School Aides, Nurse Assistants, Registered Nurses and Licensed Practical Nurses: The Bensalem Township School District uses Aesop, an electronic call out system for these categories of staff.   The system is run by ESS (formerly Source4Teachers).  


Unless notified by Human Resources, please use this system for all absences. Nurses should also follow the nursing department's call out procedures.  When putting in your absence please make sure that the “substitute needed” box is checked so that the system sends out notifications to substitutes.  Only in limited circumstances (for example, counselors, social workers) should the substitute not needed box be checked. The system allows substitutes to view absences and to enter themselves in as a substitute for a given absence that they are qualified to fill. 


Call Human Resources (Ext. 4002) with questions or issues accessing this system. 


Secretaries and Administrators (all Act 93) should contact their respective supervisor and also contact Human Resources (Melissa Bailey - Ext. 4006) to report an absence.  Please remember, vacation and personal time should be pre-planned and pre-approved by your supervisor. 


Custodial/Maintenance:  must call out with advanced notice of at least 1 hour to (215) 750-2800 ext. 4300.
Food ServicesCall out procedures for the Food Services Department must be followed. When calling out on the day you are scheduled to work you must call your head cook (If you cannot get your head cook, you must notify the District Office). All Food Service Employees must call by 7:00 a.m., unless you are scheduled before 7:00 a.m. If so, you must give at least 1 hour notice.    
Transportation:  Absences should be reported as early as possible, but not later than 1 hour before regular reporting time.  The Call Out number is (215) 750-2820. 

This new system will require you to use your Bensalem login information. You can access the new login through:


  1. District specific SSO URL
  2. -- Staff Resources -- Source4Teachers